On Campus Student Support

Clinton Institute will give relevant information or provide referrals as appropriate to overseas students who request assistance in relation to the services and programs, at no additional cost to the overseas student.

Clinton Institute will have sufficient student support personnel to meet the needs of the overseas students enrolled with the registered provider. We facilitate access to learning support services consistent with the requirements of the course, mode of study and the learning needs of overseas student cohorts, including having and implementing documented processes for supporting and maintaining contact with overseas students undertaking online or distance units of study.

Ensure that the counselling services are available and accessible by students at suitable times
Please email your students support inquiry via ‘studentsupport@clinton.edu.au’ or other contact details as below:

Contact Information and Emergency Contacts:

International Students Support Department:

Email address: studentsupport@clinton.edu.au

Phone:
Melbourne Campus: 03 8394 2064;
office hours: Monday to Friday 9:00am- 5:00pm

Hobart Campus: 03 6234 4251;
office hours: Monday to Friday 9:00am- 5:00pm

Australia Emergency Telephone Numbers

• • Emergency Services - Police, Fire and Ambulance Phone: 000
• • Lifeline (24-hour crisis counselling line) Phone:131 114
• • Poisons Information Hotline (24 hrs) 13 11 26>

Victoria Emergency Telephone Numbers

• • Local police station (226 Flinders Street – 5 minutes walking from College campus– open 24 hours)
  Phone: (03) 9610 7446
• • Nurse on Call (24 hrs – free health advice anywhere in Victoria)
  Phone: 1300 60 60 24

Tasmania Emergency Telephone Numbers

• • Police Headquarters (24 hr) Phone 131 444
• • Local police station - 43 Liverpool Street, Hobart 7000 - (03) 6230 2111

Australia External Support Service

• • Reading and Writing Hotline Telephone: 1300 655506 ; Website: https://readingwritinghotline.edu.au/
• • Lifeline Telephone: 13 11 14
• • MindSpot Phone: 1800 614 434 ; Website: https://mindspot.org.au
• • Butterfly Foundation Phone: 1800 334 673 ; Website: https://thebutterflyfoundation.org.au/
• • Fair Work Australia Telephone: 1300 799 675 ; Website: www.fwa.gov.au/index.cfm
• • Reach Out Website: https://au.reachout.com/
• • Sexual Assault Support Service: http://www.sass.org.au
  Telephone: (03) 6231 1811 or (03) 6231 0044, 24-hour support: 1800 MYSUPPORT (1800 697 877)

Victoria External Support Service

• • Centrelink Telephone: 131021 ; Website: www.centrelink.gov.au
• • Australian Apprenticeship Centres (AAC) Telephone: 1800 639 629 ; Website: http://australianapprenticeships.gov.au
• • The Victorian Equal Opportunity & Human Rights Commission Telephone: 1300292153 ; Website: https://www.humanrights.vic.gov.au/
• • Legal Aid Victoria Telephone: 1300792387 ; Website: http://www.legalaid.vic.gov.au
• • Disability Rights Victoria Telephone: 1800 462 480
• • Study Melbourne: phone 1800 056 449 ; Website: https://www.studymelbourne.vic.gov.au/contact-study-melbourne

Tasmania External Support Service

• • Equal Opportunity Tasmania Phone: 1300 305 062 ; Website: http://equalopportunity.tas.gov.au/
• • Department of Human Services – Disability Support Statewide 1300 135 513 ; Website: http://www.dhhs.tas.gov.au/service_information/disability/disability_services
• • Legal Aid Commission of Tasmania Phone: 03 6236 3800 ; Website: http://www.legalaid.tas.gov.au/

COVID-19 Student support

• • International Students Emergency Relief fund: https://www.studymelbourne.vic.gov.au/news-updates/international-student-emergency-relief-fund
• • Red Cross Emergency relief: https://www.redcross.org.au/get-help/help-for-migrants-in-transition/help-for-migrants-in-transition/vic-relief
• • International Student Legal Clinic: Phone 03 9310 4376